For the cost of non emergency medical transportation see the tables below.
Please schedule your transport as soon as possible for best availability.
$7.50 base each way
$2.00 per mile
Wait time rate may apply*
$45.00 Base each way
$2.00 per mile
Wait time rate may apply*
Payment methods: Medicaid, Private Insurance, Credit & Debit Card(Visa, Mastercard, Amex), PayPal, CashApp, Venmo, GooglePay.
Late Shows: Our drivers provide courtesy calls prior to arrival and will wait for 15 minutes from the scheduled pickup time. If the member is over 15 minutes late, we will contact the facility and attempt to reschedule our next available driver.
Cancellation Policy: We request at least a 24 hour advance notice for any trip cancellations.
* Wait time rate: For roundtrips with drop-off locations over 20 miles from office location in Raleigh, NC 27604 that require over 15 minutes of wait time, a wait time rate of $35.00 per hour billed at 15-minute increments for passenger transportation or wheelchair transportation will be incurred in addition to other rates.